BS ISO 21001:2018,Educational organizations — Management systems for educational organizations — Requirements with guidance for use.BS ISO 21001:2018 pdf free download here.
ISO 21001:2018 specifies requirements for a management system for educational organizations (EOMS) when such an organization:
a) needs to demonstrate its ability to support the acquisition and development of competence through teaching, learning or research;
b) aims to enhance satisfaction of learners, other beneficiaries and staff through the effective application of its EOMS, including processes for improvement of the system and assurance of conformity to the requirements of learners and other beneficiaries.
All requirements of ISO 21001:2018 are generic and intended to be applicable to any organization that uses a curriculum to support the development of competence through teaching, learning or research, regardless of the type, size or method of delivery.
ISO 21001:2018 can be applied to educational organizations within larger organizations whose core business is not education, such as professional training departments.
ISO 21001:2018 does not apply to organizations that only produce or manufacture educational products.
This document provides a common management tool for organizations providing educational products and services capable of meeting learners’ and other beneficiaries’requirements.
There is a critical and continuous need for educational organizations to evaluate the degree to which they meet the requirements of learners and other beneficiaries, as well as other relevant interested parties and to improve their ability to continue to do so.
This document is a stand-alone management system standard, aligned with IS09001. It focuses on the management systems of educational organizations as well as the impact of these on learners and other relevant interested parties.
This document conforms to ISOs requirements for management system standards. These requirements include a high level structure, identical core text, and common terms with core definitions, designed to benefit users implementing multiple ISO management system standards.
This document can be implemented alongside regional, national, open, proprietary and other standards or related documents.

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