DD ISO PAS 18152:2003 pdf download Ergonomics ofhuman-systeminteraction —Specification for theprocess assessment ofhuman-system issues
Scope
This Publicly Available Specification presents a human-systems (HS) model for use in ISO/EC 15504.conformant assessment of the maturity of an organization in performing the processes that make a systemusable, healthy and safe, lt describes processes that address human-system issues and the outcomes othese processes. lt details the practices and work products associated with achieving the outcomes of eachprocess.
The model describes processes for specifying and evaluating usability, health and safety, but it does notaddress all processes relating to their achievement.
The model will always be tailored to the specific organizational and system context prior to use in assessmentAnnex D provides advice on tailoring process models for a range of uses.
The HS model does not define the roles or competencies of staff who perform HS processes
This specification is intended for use by process assessors and those developing process assessment modelsand tools. lt may be informative for those responsible for human factors activities and human factorsspecialists. The latter groups of readers should familiarise themselves with the vocabulary of processmodelling and process assessment prior to reading this specification. The Bibliography lists informativestandards and texts.
This specification should be used in conjunction with ISO 13407 and ISO/EC 15504. The latter standardprovides the framework in which the process descriptions in this specification may be used. This specificationdefines an additional category of processes for use with other process standards, for example ISO/EC 12207andISO/IEC15288
NOTE 1Readers of this specification are expected to be familiar with ISO 13407 and ISO/IEC 15504
This specification can be applied to the specification, design, assessment and operation of manned orembedded systems, hardware and software. The model can be applied to generic systems (for exampleconsumer products)bespoke svstems (for example control or defence svstems) and svstems whichcontinuously change to meet changes in the business or user environment (for example managementinformation systems). However, it will need to be tailored for each application.
NOTE 2Copyright release for the process descriptions: Users of this specification may freely reproduce the processdescriptions contained in Clause 7 and Annex A of this specification as part of any Process Assessment Model. or as partof any demonstration of compatibility with this specification, so that it can be used for its intended purpose.
Conformance
Those wishing to claim that derived process assessment models are conformant to this specification shalmeet the conformance requirements of ISO/IEC 15504-2:2003, subclause 6.3. An example of such aconformance statement is provided by the attestation of conformance in Annex l of this specification.
Normative references
The following referenced documents are indispensable for the application of this document. For datedreferences, only the edition cited applies. For undated references, the latest edition of the referenceddocument (including any amendments) applies
ISO 6385:-1) Ergonomic principles in the design of work systems
ISOIEC 9126-1:2001, Software engineering 一 Product quality 一 Part 1: Quality model
SO 9241-11:1998, Ergonomic requirements for office work with visual display terminals (VDTs) – Part 11:Guidance on usability
ISO 13407:1999,Human-centred design processes for interactive systems
ISO/IEC 15288:2002, Systems engineering – System life cycle processes
ISO/IEC 15504-2:2003,Process assessment- Part 2: Performing an assessment
SO/IEC 15504 (all parts) Software engineering – Process assessment
Terms and definitions
For the purposes of this document, the terms and definitions given in ISO 6385, ISO 9241-11, ISO 13407ISO/IEC TR 15504-9,ISO/IEC 9126-1 and ISO/IEC 15288 apply. The terms most relevant to this specificationare given below.
4.1
(process) capabilityability of a process to achieve a required goal
[ISO/IEC TR 15504-9:1998]
NOTE 1This usage differs from human capability, military capability and operational capability. To avoid confusion.
these alternative usages are avoided in this specification.
NOTE 2 The capability levels used in ISO/IEC 15504-2 are included in Annex E
4.2
context of use
users, tasks,equipment (hardware, software and materials), and the physical and social environments irwhich a system is used
[ISO 9241-11:1998]
4.3
enabling system
system that complements the system of interest during its life-cycle stages, but does not contribute directly to
its functionality
DD ISO PAS 18152:2003 pdf download
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